READY TO ASSIST YOU TO BUILD
AND MAINTAIN YOUR NEW STORE

1. Take out our Actinic Support contract for Telephone & email support.   



2. Check for an answer to your query in our Knowledge Base. Actinic provides a wealth of resources that can help you build a thriving business - online and off. View our knowledge base and get additional information on Actinic's powerful features.



3. You can also find information at the Actinic Online Community. This is a forum full of opinions, questions and answers from Actinic users and web.

The aim of the community is to provide a friendly and useful forum for active users of Actinic products.

• The community is designed for commenting on, or raising: issues, questions, bugs, and suggested changes to Actinic products; and information or questions about running an online business.
• The community is designed primarily for Actinic users to help each other. If a thread receives no responses within two working days, then a member of the Actinic support team will take a look at the question.

Simply register and become part of the Actinic Community

Do you have a technical problem?
Do you need help making changes to your online store?
Only a phone call away with our Actinic Support Contract.

Actinic Support enables you to make full use of all the features of your Actinic software and the reassurance of priority access to our support team through our technical support hotline and email.

For any reported incident which actually disables your store, we guarantee a four-hour response plus immediate referral to our development team for a fast-track solution.

Your single annual fee provides:

	Access to the Actinic technical support hotline
	Fast track response for critical issues
	Guaranteed escalation procedure
	Exclusive savings on Actinic products and services
	Regular email newsletter

Lines are open between the hours of 09.00 and 17.00, Monday to Thursday and 09.00 to 16.00 Friday.
Pricing, terms and conditions are subject to change without notice.

If you are a web designer, please see the Actinic Developer Subscription